Mark Heckman Consulting
  • Retail Strategy Matters
  • Meet MHC
  • Views from MHC
  • Contact MHC
  • Retail Strategy Matters
  • Meet MHC
  • Views from MHC
  • Contact MHC

Satisfied Shoppers Defect Everyday

Satisfied Shoppers Defect Everyday Measuring shopper satisfaction has been a main-stay for retailer consumer research instruments for decades.  As one…

Read More

Recent Views from MHC

  • What Triggers a Shopper to Vote (for the items they buy in-store)
  • Adapting to the Deliberate Shopper
  • A Place for Everything & Everything in its Place
  • Saving the Traditional Supermarket from FIREWORKS.
  • New Competition = New Rules = New Metrics

Latest Tweets from MHC

  • Tweet Avatar
    @markaheckman
    @MarkAHeckman
    Ulta tests small-format stores, moves into wellness as it seeks growth https://t.co/oCH8pNCz32 via @RetailDive

    2h ago
  • Tweet Avatar
    @markaheckman
    @MarkAHeckman
    Trick or Treat Marketing Plans: Understanding the Behavior you want to Change https://t.co/24fd9smAun

    6d ago
  • Tweet Avatar
    @markaheckman
    @MarkAHeckman
    Marketing Is Behavior Influence https://t.co/xUVmQprB5f Distruption alone is rarely sufficient to initiate new behavior

    2 weeks ago

Recent Topics on MHC

Blogs Center Store Deliberate Shopper Omni-Channel Competition Pandemic Point of View Product Placement Shopper Defection Views
MHC Copyright 2021 All Rights Reserved
  • Retail Strategy Matters
  • Meet MHC
  • Views from MHC
  • Contact MHC